Frequently Asked Questions
Everything you need to know about your Kidoriman experience.
How long does shipping take for my order?
Standard shipping typically takes between 7 to 15 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor your package's journey.
What is your return and exchange policy?
We offer a 30-day return policy for items in their original, unworn condition with tags attached. If the size isn't right or you've changed your mind, simply contact our support team to initiate a return or exchange.
How do I know which size to choose?
Since our styles are inspired by Japanese streetwear, sizing may differ from standard Western measurements. We highly recommend checking the specific size chart available on every product page to ensure the perfect fit.
Are your materials sustainably sourced?
We prioritize high-quality fabrics and work closely with our manufacturers to ensure ethical production standards. We are constantly seeking more sustainable textiles to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal, Apple Pay, and Google Pay.
Can I modify or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can modify or cancel your order within 12 hours of placement. After this window, the order may already be in the fulfillment process.
